Channel Sales Newsletter Issue 12

Granite Channels develops network connectivity and management solutions for sales partners across the US and Canada. Granite’s expertise in the multi-location end-user space enables those partners to deliver mission critical technology to enterprise and government entities. By leveraging Granite’s network access aggregation model and managed services platform, partners close sales across multiple product offerings, in all verticals, and earn a monthly residual compensation for the life of the account.

Number of Years in the industry: 2
Number of years in the Channel: 2
Regional Territory: New England region
What do you enjoy most from being an RCM in the Channel? Even though I’m the newbie in the industry, it’s already been so rewarding seeing the success factor play a role with my partners. I think I’m coming in with a really fresh approach which has been cool to see through interactions with industry vets who have seen everything under the sun. Each opportunity is a new obstacle that requires a different approach, so you have to look at the day-to-day aspect of things as an adventure in itself. Seeing the potential scope of a deal develop as you gain trust and communication with your partner is special to see especially when it ends with a win.
Fun Fact about you: I played Golf in college

When a leading provider of early childhood education sought to upgrade from legacy PBX systems and costly analog phone lines, Granite delivered major improvements in reliability, functionality and cost. Granite implemented a geographically resilient hosted VoIP solution across 750+ locations to replace POTS, retaining the customer’s existing phones through advanced OBi analog telephone adapters. The result is enhanced capabilities like easy web-based call forwarding that empowers staff to seamlessly manage closures and remote learning.

With Granite’s consolidated access billing, centralized service management, and turnkey onboarding of new sites, your clients can now focus resources on education rather than IT overhead. Our custom-fit connectivity ensures robust bandwidth for today’s media-rich learning applications. As this client continues aggressive expansion plans, Granite’s national footprint and unified platform offer a scalable, future-proofed communications environment purposely designed for the education sector.

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Granite now makes it easier than ever to enable your clients’ enterprise-grade PSTN calling directly within Microsoft Teams. Operator Connect allows clients to choose Granite as their Teams calling operator and then provision numbers, manage emergency services, and configure telephony entirely through the Teams Admin Center and in just a few clicks. Tight integration with Teams and Microsoft Azure interconnections delivers optimized reliability, security enhancements, and a better end user experience.

With the combination of Granite and Microsoft Teams, enjoy all the benefits of our reliable, secure SIP trunking service while bypassing complex SBC configurations. Our certified SBC solutions seamlessly interoperate with Teams for full functionality like call hold, transfer, conferencing, and voicemail. Clients can also take advantage of substantial cost savings over Microsoft Calling Plans. Let Granite fast track your clients’ shift to Microsoft Teams with simplified PSTN integration.

Press Release: Granite Named Official Partner for Microsoft Teams Operator Connect

Operator Connect on Granitenet.com

Operator Connect from Granite – One Pager

Video: How to enable Granite as an Operator in MS Teams - Operator Connect

Keeping the Channels Open

Granite Channel Spotlight: Patrick Deem

Granite Case Study: Replacing POTS with VoIP Improved Capabilities, Reduced Costs for a National Education Provider

What's Happening at Granite

Granite: Official Partner for Microsoft Teams Operator Connect

Download Granite’s Executive Presentation

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