Keeping the Channels Open
Granite Channels develops network connectivity and management solutions for sales partners across the US and Canada. Granite’s expertise in the multi-location end-user space enables those partners to deliver mission critical technology to enterprise and government entities. By leveraging Granite’s network access aggregation model and managed services platform, partners close sales across multiple product offerings, in all verticals, and earn a monthly residual compensation for the life of the account.
Who is Granite Channels?
Granite is a leading provider of advanced communications and technology solutions for businesses and government agencies across the United States and Canada. Trusted by over two-thirds of Fortune 100 companies, we manage 1.75 million voice and data lines, supporting over 650,000 locations nationwide.
Granite’s commitment is to simplify your clients' experience with a single point of contact, on-line service selection and consolidated invoicing for all their communication needs, including managed network services, SD-WAN solutions, access, UCaaS, mobile voice and data, and more. With a dedicated team of over 2,250 employees, Granite is here to empower your clients and boost your business success.
Through Granite Channels, grow your revenue and know your customers will always be your customers
Don't miss out! Explore the powerful advantages of partnering with Granite.
Contact us now:
Email: channelpartners@granitenet.com
Phone: 877-884-5200
Granite Channel Spotlight: Brian Thomas
Number of years in the industry: 11
Number of years with Granite: 11
What do you like about working in the Granite Channel? Building relationships. The Channel offers us the opportunity to develop long lasting relationships that go beyond business. That connection across providers, advisors, and TSD’s can allows us to all grow professionally and personally.
Provide a fun fact: My 22 month old Daughter is a wild child. Please send help!
What's Happening at Granite
Video: Granite’s Charlie Pagliazzo on “Aggregators Panel” Keynote at Channel Partners Expo
Video: Granite’s Charlie Pagliazzo Interviewed by Brady Hicks of CV TV
Video: Granite’s Mark Palmer Appears on “The Top Gun Show”
Webinar Replay: Power Up Sales in the Channel with Granite edgeboot
Webinar Replay: POTS Replacement Channel Opportunity with Granite EPIK
Granite on Channel Futures TV: Granite Premier Accounts: Executive Insights into VIP Customer Service
Granite on Channel Futures TV: Managed Field Services – The Physical Support of an IT World
Introducing TechExpress
Granite TechExpress is our field service management platform that allows simplified creation, viewing, and management of on-site service requests like repairs, technical support, equipment installation, and more. The intuitive Granite360 dashboard provides real-time visibility into ticket history, metrics, and status so clients can monitor progress. Granite Channels partners can manage services across multiple clients, and drill into individual customers’ services data.
Key benefits of TechExpress include complete control and transparency of the dispatch process with status updates, tech check-ins, and cost estimates on each ticket. The platform also enables direct communication between customers and technicians through an in-app chat feature that improves collaboration. Rapid deployment of technicians aims to reduce downtime during outages and improve project timelines.
An additional advantage is the ability to integrate TechExpress with existing IT service management platforms, allowing organizations to experience these field service management benefits without changing systems. With handy features like technician assignment based on prior visits and equipment details, TechExpress simplifies field service delivery.
Granite Case Study: Retail Warehouse Wi-Fi and Network Redesign
A major retail warehouse chain with 250 locations turned to Granite to overhaul its network infrastructure after launching a customer mobile app. The existing MPLS network lacked sufficient bandwidth for reliable in-store Wi-Fi access needed to support the app's features like mobile scanning and digital wallets. Granite implemented a secure guest Wi-Fi solution using cable circuits and Fortinet firewalls to segregate customer traffic from company data. The managed solution includes Granite's MPLS circuits, edge routers, and 24/7 monitoring for comprehensive visibility.
This project demonstrates the lucrative networking and managed services opportunities available to Granite Channels partners. By proposing full network upgrades like secure Wi-Fi deployments, partners can earn recurring revenue streams around connectivity, hardware, professional services and ongoing management. With deep experience across retail, hospitality and other verticals, Granite enables partners to solve client challenges through customized, future-proofed solutions that drive mobility, security and efficiency.
Download Granite’s Executive Presentation
A great way to communicate the Granite story to prospects and customers.
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